Privacy Policy

Last Updated: June 2026

Structora Media ("Structora Media," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, book services, purchase services, or otherwise interact with Structora Media.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Company or brokerage name

  • Property address

  • Billing address

  • Service requests and booking information

  • Communications submitted through forms, email, phone, or text messages

We may also collect information automatically through our website, including:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Referral sources

  • Pages viewed and interactions with our website

2. How We Use Information

We use collected information to:

  • Schedule and provide services

  • Process orders and bookings

  • Communicate regarding appointments and deliveries

  • Process payments

  • Provide customer support

  • Improve our website and services

  • Maintain business records

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

3. Payment Processing

Structora Media does not store complete credit card information.

Payments may be processed by third-party payment providers such as Stripe and other authorized payment processors. Payment information submitted through those services is governed by the privacy policies and terms of the respective providers.

4. Third-Party Service Providers

We may share information with trusted service providers that help operate our business, including:

  • Booking and scheduling platforms

  • Payment processors

  • Website hosting providers

  • Cloud storage providers

  • Email and communication providers

  • Analytics providers

  • Marketing and advertising platforms

These providers may process information only as necessary to provide services on our behalf.

5. Cookies and Analytics

Our website may use cookies, tracking technologies, and analytics tools to improve website performance, understand visitor behavior, and enhance user experience.

You may configure your browser to refuse cookies; however, some website features may not function properly.

6. Communications

By providing contact information, you authorize Structora Media to contact you regarding inquiries, appointments, services, invoices, deliveries, and business-related communications.

You may opt out of promotional or marketing communications at any time by following unsubscribe instructions or contacting us directly.

7. Information Sharing

Structora Media does not sell personal information.

We may disclose information:

  • To service providers assisting our business operations

  • To comply with legal obligations

  • To protect our rights, safety, property, or business interests

  • In connection with a merger, acquisition, sale, or transfer of business assets

8. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Comply with legal, accounting, and tax obligations

Information may be retained after completion of services where reasonably necessary for business operations.

9. Data Security

Structora Media uses reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information.

10. California Privacy Rights

California residents may have certain rights regarding personal information under applicable California privacy laws.

Subject to applicable law, California residents may request information regarding:

  • Categories of personal information collected

  • Sources of personal information

  • Purposes for collection and use

  • Categories of third parties with whom information is shared

To submit a privacy-related request, contact us using the information provided below.

Structora Media does not sell personal information.

11. Children's Privacy

Our services are intended for adults and business professionals.

We do not knowingly collect personal information from children under the age of 13. If we learn that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Structora Media is not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites separately.

13. Changes to This Privacy Policy

Structora Media reserves the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

14. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Structora Media

Email: damianwong@structoramedia.com

Phone: [858-790-2550]

Website: www.structoramedia.com